Luminar Neo
Frequently Asked Questions

Once you place the order, the installer should automatically download to your computer. Moreover, you'll be sent the activation instructions with the download links from the Skylum Team at the email address you provided during the purchase. For future use, the download links are always available in your Skylum account.

To activate the app, you have to sign in to your Skylum account within the app. No license key or activation code is required. When you start Luminar Neo, you’ll see a window that prompts you to log in to your Skylum account:

1. Enter your email address to find out if you already have an account.

• In case you don't have an account yet, it will be created during the process. Make sure to use the same email you used when purchasing Luminar Neo.

2. Sign in with your email address (the one you used during the purchase) and the password for your Skylum account. 

• If you created a Skylum using a linked third-party account, Google, Facebook, Microsoft, or Apple, click the relevant button.
• If you don’t have an account yet and it is your first activation, you will be prompt to create the password

3. Congratulations! You’ve activated Luminar Neo.

*If you have a Skylum account but purchased Luminar Neo using an email address not tied to it, you can merge your accounts in the My Software > App isn’t showing? section of your Skylum account.

Still don’t see Luminar Neo in your account? Our support team will help you with that.

Luminar Neo RAW processing is based on our own powerful RAW engine. You can check the full list of supported cameras here.  Also, we regularly update our library and make our own improvements to provide excellent support for new cameras. 

Luminar Neo is a universal solution that can function both as a standalone editor and a plug-in. 

Luminar Neo can be used as a plug-in or extension for:

• Lightroom Classic (starting from version 6);
• Photos for macOS.
• Adobe Photoshop

You can learn more here on how to send an image from the host app to Luminar Neo.

Luminar Neo’s Pro Subscription plans give you access to the Luminar Neo app, all updates or new versions, and the Generative tools (GenSwap, GenErase, GenExpand).  

Luminar X Membership is a paid subscription for those who already own or subscribe to Luminar and want to take their creativity to the next level. Luminar X members enjoy monthly delivery of creative assets, including Luminar Presets, LUTs, and Sky textures. 

Important: Luminar X Membership doesn't include the Luminar Neo app. 

Canceling your subscription means you won’t be charged at the beginning of the next billing cycle. You’ll be able to keep using Luminar Neo for the duration of the paid period.

If you owned a lifetime license to Luminar Neo before subscribing, you will be able to use Luminar Neo  license after your subscription period ends. You will also not have access to possible future new versions of the Luminar app. However, some upgrades might require an extra charge. 

Luminar Neo is an innovative image editor powered by AI technologies of the future that simplifies complex editing routines and enables creators to bring their boldest ideas to life. And enjoy it.

• Get speed and flexibility in your editing with our brand-new core engine and layers workflow.
• The new engine we built for Luminar Neo is based on all the best solutions from our combined and evolved experience for maximum performance and creativity and is developed for achieving complex creative results.
• Adjust the light in your photo for creative control over the lighting in a scene. You can control the exposure of an image based on the distance from the lens to independently adjust the background and foreground exposure.
• Automatically remove spots on your images caused by dust and dirt on your lens and sensor.
• Clean up unwanted power lines from the skies in your cityscapes.
• Experiment with infinite creative possibilities by effortlessly combining two or more images in a shot.

...And much more.

Luminar Neo is available in English, German, Spanish, French, Italian, Chinese Simplified and Traditional, Korean, Japanese, Portuguese, Dutch, Polish, Swedish, Norwegian, Danish, and  Ukrainian